We use a thorough process on each piece that comes into the shop.
Every piece is different and requires its own, individual solution. We begin by examining the piece to understand its special characteristics. Is it stable, or will it need repair work? Will it need to be completely stripped and refinished, or does it only require a touch-up and polish? We also look for accents and ornamentation to let our client know if it will require extra care.
We talk with our clients about what they want done.
Do they want a new finish, or would they rather preserve what's there? Once we understand their vision, we are ready to move ahead.